Lead of PSP Operations

We are looking for Lead of PSP Operations a to join our team.

Main responsibilities:

• Leading and growing a small remote team (2–4 people);
• Designing and implementing efficient payment processing workflows;
• Managing communication and relationships with payment providers, ensuring favorable terms and compliance;
• Negotiating favorable exchange rates and contract terms;
• Monitoring and managing company account balances across various payment systems;
• Ensuring timely processing of payouts and company withdrawals;
• Creating periodic analytical reports to identify challenges and potential areas for optimization;
• Providing data-driven recommendations for optimizing payment processes and costs, and overseeing their implementation;
• Troubleshooting and resolving payment-related issues;
• Establishing clear documentation for all payment procedures.

Qualifications:

• Proven experience managing payment systems, including setting up and optimizing processes;
• Experience in leading and developing remote teams;
• Languages: Ukrainian native, English Intermediate+ (for contract review and partner communication);
• Excellent analytical and problem-solving skills;
• Strong attention to detail and accuracy;
• Hands-on experience with accounting software (e.g., 1C), spreadsheets (Excel), and data visualization tools (e.g., Tableau);
• Resilience and ability to thrive in a fast-paced, growing company;
• A results-oriented mindset;
• Understanding of regulatory requirements (KYC/AML, PCI DSS) and knowledge of relevant financial instruments;
• Quick adaptation to changes in the market and regulatory environment.

We offer:

• And yes, even Massage!
• Children Allowance
• Mental Health Support
• Sport Activities
• Language Courses
• Automotive Services
• Veterinary Services
• Home Office Setup Assistance
• Dental Services
• Books and Stationery
• Training Compensation